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Connecting the Unconnected – Starting with Zanzibar Built for Zanzibar, by People Who Know Zanzibar Backed by Global Tech Join the Movement Karibu sana – let’s build something great together.

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    Frequently Asked Question
    • HOW DO I MAKE PAYMENT AND SUBMIT PROOF OF PAYMENT?
       Customers are required to make payments only through CRDB Bank. The accepted payment methods include .CRDB Bank Transfer .CRDB Wakala CRDB Bank Branch/Office After completing the payment, please submit your proof of payment through one of the following channels: Email: support@worldmobile.co.tz WhatsApp: +255 776 106 584 Customer Service Call Center: 0800 110 220
    • INSTALLATION AND SETUP PROCESS?
      How long does installation take? Once your registration is approved, installation is completed within 3 working days What equipment is provided during installation? We provide a router and necessary cables to ensure seamless connection. Is there a fee for installation? No installation fee, it’s free.
    • CHANGING LOCATION PROCESS?
      I’m moving to a new location. What should I do about my internet service? If you're changing your location and want to continue using our internet service, please contact our Customer Service team in advance to assist with the relocation process. We will help you check coverage at the new location and guide you through the necessary steps for transferring your service. You can reach us through: Call Center: 0800 110 220 WhatsApp: +255 776 106 584 Email: support@worldmobile.co.tz I'm moving to a new location.